General Information

FREQUENTLY ASKED QUESTIONS

Do customers require a Google account to leave reviews using our products?

To submit a review through our “Review us on Google” products, customers need to have a Google account. A majority of smartphone users, including those who do not own an iPhone, typically have a Google account. Furthermore, iPhone users often have a Google account as well, especially if they utilize services like YouTube, Gmail, or Google Maps. By having a Google account, customers can easily provide valuable feedback for your business, which in turn helps improve your online presence, search engine rankings, and overall brand reputation on Google’s platform.

Do customers require an Instagram account to follow my business using our products?

For customers to follow your business and engage with your content through our products designed to boost Instagram followers, they must have an Instagram account. By having an Instagram account, customers can easily connect with your brand, ultimately enhancing your online presence, social media reach, and overall brand reputation on the Instagram platform.

What is the estimated delivery time for our custom products?

The estimated delivery time for our individually tailored products is 4 to 5 working days. We take pride in creating each product specifically to cater to your needs, ensuring the highest quality and best results for boosting your online presence, search engine rankings, and overall brand reputation across various platforms.

Are there any recurring monthly costs associated with our services?

No, unlike several fee-based review portals, our services do not incur any monthly fees. Our primary focus is to streamline the process of connecting offline services and commerce to online evaluations, rather than operating as an independent review portal. This approach allows us to enhance your online presence, search engine rankings, and overall brand reputation more effectively and without any recurring costs.

Are the reviews obtained through our products genuine?

Yes, the reviews you receive from your customers using our products are authentic and contribute to building trust in your brand. We do not engage in faking reviews or soliciting fake reviews from customers. Our primary objective is to provide tools and solutions that encourage genuine customer feedback, thereby promoting an honest and transparent online presence, improved search engine rankings, and a strong brand reputation.

Will I receive an invoice for my order?

Yes, rest assured that you will receive an invoice for your order. The invoice will be sent to you via email along with your order confirmation. Our commitment to transparency and professionalism extends to all aspects of our service, including the provision of proper documentation for your purchase.

Products & ordering process

FREQUENTLY ASKED QUESTIONS

Who creates the QR code?

We create the QR code for you. You don’t have to worry about anything.

I can't upload a logo

We create the QR code for you. You don’t have to worry about anything.

Does Clikcarta require access data from me?

No, we do not need any access data from you.

For multiple locations

If you would like to order products for multiple locations, please send us a request to [email protected]

What do customers need to scan the QR Code?

Your customers need a smartphone with a camera. Your customers only have to hold the smartphone camera over the QR code and a popup will appear, which will lead to the stored link (evaluation form / social media profile). Please note that your customers need their own account for the respective portal.